Q. I have lost my card, what should I do?

If you have lost your student ID card, please go to the Information Hub on the Ground Floor of the David Wilson library for a replacement card. The David Wilson Library is open 24/7 and staffed by the library team Monday to Friday from 8am to 9pm, Saturday and Sunday 9am to 5pm. They will cancel your old card so that it cannot be used by anyone else, and issue you a new one.

If you are an external library member and you have lost your library card, please let Information Hub stuff know so that we can cancel you card. If you cannot visit the library for some time, please let us know via phone on 0116 252 2448 or email on library@le.ac.uk. When you next visit the library, you will need to do so during staffed opening hours to obtain a replacement card. There will be a charge of £6 for this.

If you are member of staff, please go to the Estates and Campus Services office at the rear of the David Wilson library. The ECS support office can be located on the main campus in the Fielding Johnson Building (SW Side Entrance) Gate 1, University Road, LE1 7RH) between Monday to Friday between 9am-3.30pm.