If you have previously used Write N Cite 3, and are now using Write N Cite 4, you might find that references that you add to RefWorks are not visible in your Word document.
System files created on your laptop by Write N Cite 3 can interfere with system files created by Write N Cite 4. Close Word and delete both sets of files.
Here are RefWorks' instructions for doing this. If these do not solve your problem, please contact us.
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