Answered By: Hannah Congrave
Last Updated: Aug 12, 2022     Views: 67

When you are using a machine which is not on the University network (off campus) you will be required to login to access online library resources (such as electronic journals and databases) by being prompted to either:

  • Enter your University IT account username and password OR
  • Use the Institutional login then your University IT account username and password OR
  • Use individual resource passwords

If you experience any difficulties accessing a resource, please contact us on

To assist us in resolving the query, please include the following information when contacting us:

  • Details of the resource you are trying to access
  • The precise steps you are using to access the resource
  • The browser and device type used (we recommend using Google Chrome)
  • If possible, please attach a screen capture of any error message(s)

Related Topics