Answered By: Jessica Moore
Last Updated: Jul 27, 2023     Views: 6

If you have been invited to register as a new student but the above message appears when trying to set up a new account on MyStudentRecord, your student record may require an update.

If this occurs, please e-mail with the following information:

  • Your Surname
  • Your Date of Birth
  • Your Student Number
  • A screenshot of the error message on the page. 

With this information our team will then be able to advise further.