Q. I am a new student - when do I get a University IT Account?

To obtain a University IT Account, you need to fully complete online registration via MyStudentRecord. At the end of this process, you will be provided your IT Account details. You will then be able to log into your IT Account after 24-48 hours have passed since online registration was completed.

If it has been more than 48 hours since you completed online registration and you are not able to access your University IT Account, we would recommend contacting the University's Digital Services team so they can advise further. You can contact them in the following ways:

• Call +44 (0)116 252 2253
• E-mail ithelp@le.ac.uk  
• Visit their Help Desk in the David Wilson Library (ground floor)

If you are a campus-based student, please note that you will also need to complete an in-person ID check/Visa Checkpoint to fully complete the registration process.