Answered By: Hayley Chevell Last Updated: Aug 24, 2017 Views: 98
When accessing items via Open Athens please ensure you are using the alternative login correctly.
If you are an external associate such as a tutor employed via Unitemps you will have been given a Collaborator account. These accounts do not get Open Athens access as standard.
If you require access to resources that are accessible via Open Athens you will need to contact your Departmental IT Contact.
You can check your user category on the email directory.
If you are a member of staff employed directly by the University and are unable to access resources via Open Athens please contact us at firstname.lastname@example.org.