Answered By: Heather Baines
Last Updated: Aug 24, 2017     Views: 200

The £7 administration charge is still payable as it takes staff time and resources to produce the invoice, and subsequently prepare the item for inclusion in the collection.

Any fines that have accrued are waived once the item has been accepted.

Please note that any replacement items are subject to the approval of our acquisitions team and must be the same edition or newer, and in 'as new' condition.


Related Topics

Learn how to...

Submit a Question

Please give an e-mail address so we know where to send your answer. We will not share it.
Your Question
Your Info
Fields marked with * are required.